Tech & Innovation
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Blog
Inside Rakuten AI: Neil Primozich on Rakuten AI-powered ads empowering merchants
In this series, we sit down with Rakuten AI leaders for a deep dive into the stories behind this transformative technology and the inspiring individuals driving Rakuten’s vision of AI for all. Watch this interview and others in the Inside Rakuten AI series on our YouTube channel. Digital advertising is a dynamic field where artificial intelligence is already adding value b…
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Tech & Innovation
Rakuten AI in 2025: Embracing Agentic AI
In 2025, Rakuten AI went through a pivotal transformation, evolving from a burgeoning collection of GenAI solutions to a full-fledged agentic platform dedicated to empowering users across the Rakuten Ecosystem. We celebrated new milestones along the way from the full-scale launch of the agentic Rakuten AI platform to our selection for the Generative AI Accelerator Challenge (GENIAC) project to dev…
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Rakuten Technology Conference 2025: Charting the future of AI-nization with U
On November 15, 2025, Rakuten Technology Conference set sail for its newest edition, turning Rakuten’s Tokyo HQ, along with satellite hubs across Asia and the U.S., into a vibrant port of innovation and AI-driven exploration. As with every year, the engineer-led event welcomed a global community of tech leaders, researchers, and enthusiasts to dive into immersive demos, dynamic stage sessions and…
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Inside Rakuten AI: Emiko Kosaki shares how AI is reshaping insurance
The vision of artificial intelligence as a business partner shouldering routine tasks and advising us to help us improve strategic actions is reshaping many areas of industry, including the insurance sector. Traditionally seen as a field rooted in complex actuarial science and cumbersome processes, insurance is now embracing AI to enhance everything from customer acquisition to claims processing.…
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Ting Cai, AI leaders unveil Rakuten’s agentic future: Rakuten Technology Conference 2025
“Our future at Rakuten isn’t just about innovation – it’s about intelligent collaboration,” declared Ting Cai, Rakuten’s Chief AI & Data Officer at Rakuten Technology Conference 2025. “We embrace a hybrid approach: partner with the best, build the best, to forge our agentic future.” Over the past year, the company has launched over 50 groundbreaking AI produ…
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Quarterly profitability, record-high EBITDA: Rakuten unveils Q3 FY2025 financial results
On Thursday, November 13, Rakuten announced its Q3 FY2025 financial results from the company’s Crimson House headquarters in Tokyo. AI avatars for Rakuten Group Chairman and CEO Mickey Mikitani and other senior leaders presented Q3 2025 highlights from the company’s global portfolio of 70+ services, while offering updates on exciting recent developments in AI. Strong overall performance, including…
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Rakuten joins hands with HP Japan to bring Rakuten AI to Desktop
This week, Rakuten and HP Japan came together at Rakuten’s Tokyo headquarters to announce a major milestone in personal computing and artificial intelligence: next-generation PCs that bring intelligence everywhere you go.
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Get Ready for “AI-nization with U”: Rakuten Technology Conference 2025 Preview
Mark your calendars! Rakuten Technology Conference 2025 is set to ignite on Saturday, November 15, transforming the company’s Rakuten Crimson House Headquarters in Tokyo into a vibrant hub of innovation. This marks the 17th edition of the annual event which promises an gathering, drawing top-tier leaders, engineers, researchers, and tech enthusiasts from across the globe to collectively…
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Inside Rakuten AI: Hidefumi Watanabe on how AI unlocks deeper consumer understanding
In this series, we sit down with Rakuten AI leaders for a deep dive into the stories behind this transformative technology and the inspiring individuals driving Rakuten’s vision of AI for all. Watch this interview and others in the Inside Rakuten AI series on our YouTube channel. In the dynamic world of marketing research, understanding consumer behavior is paramount. Rakuten Insight, a…
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