People & Culture

  • Blog
    Writer Kundo Koyama joined the annual Rakuten Travel Conference to chat about creativity and sparking virtuous cycles in Japan's rural communities.

    Writer Kundo Koyama takes on Japan’s tourism industry

    Kundo Koyama has a few ideas about how Japan can reinvigorate its tourism industry. The writer has made his mark on a range of industries, from entertainment to hotel branding. Many will have enjoyed the cult classic TV program Iron Chef and the Academy Award-winning film Departures. Beyond scriptwriting, Koyama was also behind the creation of Kumamoto Prefecture’s wildly popular regional ma…

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  • Blog

    International Women’s Day 2023 at Rakuten: Building a culture of allyship

    International Women’s Day is celebrated on March 8th each year to commemorate the social, economic, cultural and political achievements of women worldwide. It’s also a day to raise awareness about gender inequality and advocate for women’s rights. This year, the theme of International Women’s Day is “Embrace Equity”, which spotlights the importance of achieving…

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  • Blog
    Yuko is a web developer and assistant manager for the CWD strategical promotion section in the Marketplace Business Marketing Formation Department in Japan.

    My Rakuten Experience: Yuko

    Yuko is a Web Developer and Assistant Manager for the CWD Strategical Promotion Section in the Marketplace Business Marketing Formation Department in Japan. Current job As a team leader, I am in charge of progress management for products, and I work on the function and design development for Rakuten Ichiba smartphone and PC users. I also work on developing customized critical functions for Rakuten…

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  • People & Culture
    Nao, Vice Senior Manager of the Compliance Section in the Legal and Compliance Department at Rakuten, shares what sets Rakuten apart.

    My Rakuten Experience: Nao

    Nao is Vice Senior Manager of the Compliance Section in the Legal and Compliance Department. Background Prior to joining Rakuten, I worked for about seven years in the insurance industry, where I was engaged in compliance-related operations. It was my desire to broaden my experiences in compliance that inspired me to switch jobs. At the beginning of my job-hunting activities, I thought that I woul…

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  • Blog
    At Rakuten Group, Joy works as a Vice Assistant Manager for the Ad Reporting team in the Global Ad Technology Department.

    My Rakuten Experience : Joy

    Joy is Vice Assistant Manager for the Ad Reporting team in the Global Ad Technology Department in Japan. Background Prior to joining Rakuten, I worked as a project manager and software engineer on projects that involved business software, such as warehouse and production management systems, and mobile apps that interfaced with multifunctional printers and a visual search engine. I was also a lectu…

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  • Blog
    Miho is an account manager at Rakuten Rewards, working in close communication with representatives in sales and advertising.

    My Rakuten Experience: Miho

    Miho is an account manager for Rakuten Rewards in Japan. Current job I am in charge of sales and advertising for users for Rakuten Rewards in Japan. My title is Account Manager, but communication with representatives in sales and advertising is my primary duty. We have a mission to increase revenue for each app in Japan that has the Rakuten Rewards service included in it. We need to deliver advert…

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  • Blog
    Halloween at Rakuten is back and employees from all around the world are rocking their best costumes to celebrate spooky season once more.

    No tricks. Just treats at Rakuten for Halloween 2022

    Halloween is back at Rakuten! Employees from around the world celebrated spooky season in style this year wearing a wide range of fun, frightening and fantastic costumes. As in years past, employees also enjoyed other Halloween-themed festivities, from Halloween happy hour to special cafeteria menus. Cafeteria chaos with Kaonashi. This year’s in-house Halloween events saw some favorite fictional c…

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  • Blog
    Hikaru is a data consultant at Rakuten, responsible for the Data Education project which focuses on the development of internal data-handling staff.

    My Rakuten Experience: Hikaru

    Hikaru is a data consultant. Current role As a Data Consultant, I have a bridging role to ensure that Rakuten EC Consultants (ECCs) and other members on the business-side are able to make the most of the big data obtained from tech services delivered from the Rakuten ecosystem as a whole. For example, we compile and analyze highly valuable data for about 500 ECCs and 55,000 merchants that help vis…

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  • Blog
    Kate is a UX designer working at Rakuten's Creative Design Strategy Department, focusing on building design guidelines from a UI and UX perspective.

    My Rakuten Experience: Kate

    Kate is a UX Designer in the Marketing Division. Current responsibilities I’m a user experience designer. I work in the Creative Design Strategy Department and I work on something called the Rakuten Experience Project, which are design guidelines from a UI (User Interface) and UX (User Experience) perspective meant for all Rakuten services and employees to abide by. Background I come from Bulgaria…

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