Mickey's Voice

  • Blog
    Rakuten CEO Mickey Mikitani's message to employees after Rakuten Mobile shines at GSMA’s 2021 Global Mobile (GLOMO) Awards at MWC Barcelona.

    Change happens faster than we can imagine: CEO reflects on Rakuten Mobile’s GLOMO Awards

    Mickey Mikitani, Chairman and CEO, Rakuten Group Dear Rakutenians, I am delighted to share with you the news that Rakuten Mobile received two of the mobile industry’s top five global awards at the 2021 Mobile World Congress (MWC) in Barcelona. In addition to winning the Best Mobile Technology Breakthrough award, Rakuten Mobile received Global Mobile Awards top annual industry award from the global…

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  • Blog
    Pride Month is a chance to recognize the individuality of our stakeholders and let them know that they are valued for who they are.

    Respecting basic human rights is the foundation of social progress: LGBT Equality Act

    Mickey Mikitani, Chairman and CEO, Rakuten Group Each year, Pride Month is an important opportunity to celebrate the contributions of our LGBTQ+ team members, partners and customers around the world. It’s a chance to recognize the individual diversity of our stakeholders and let them know that they are valued for who they are; a chance to reassure employees that they have a safe and inclusive plac…

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  • Blog
    Rakuten has become almost notorious in Japan for its bold commitment to unifying its language of communications through "Englishnization."

    Englishnization: Embracing a global vision

    Mickey Mikitani, Chairman and CEO, Rakuten Group People in Japan often ask, “Do Rakuten employees really all speak English at work?” Through the years, our company has become almost notorious for our bold commitment to unifying the language of communications to one: One that happens not to be Japanese. More than a decade ago, I stood on stage in front of a room full of Rakuten employees and made a…

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  • Blog
    If you’re not sure what to do next, ask “why?” - Rakuten CEO Mickey Mikitani shares inside insights on the importance of staying curious, from Business-Do.

    Always be curious and ambitious: Inside insights on Business-Do

    Mickey Mikitani, Chairman and CEO, Rakuten Group If you’re not sure what to do next, ask “why?” “Why” questions are the genesis of innovation. Why does it take me so long to do my job? Why is this new website so popular? Why do some country’s economies grow while others stall? Personally, I have a long history of asking why. I’m not really a computer scientist, an engineer or a web designer. About…

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  • Blog
    Setting goals creates a framework for success. A systematic spreadsheet approach ensures goals can be tracked and will be achieved.

    Set clear goals for your actions: Inside insights on Business-Do

    Mickey Mikitani, Chairman and CEO, Rakuten Group, Inc. Hopes and goals are not the same thing.  Both may inspire you. But goals are what will ensure your success.  When you set goals, you create a framework for your forward progress. I call the process “getting to the spreadsheet.” This doesn’t mean you need to click open a file every time you take an action, but it’s the concept o…

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  • Blog
    Playing catch between your left and right brain is a critical skill when it comes to innovation; each force needs the pull of the other to be successful.

    Play catch with your left and right brain: Inside insights on Business-Do

    Mickey Mikitani, Chairman and CEO, Rakuten, Inc. There is something that all successful entrepreneurs have in common but that anyone can try out. You see it at work especially in those “crazy” entrepreneurs – the ones who attempt outrageous innovations that everyone says can’t be done. Entrepreneurs like myself, Jeff Bezos, Elon Musk and Steve Jobs. Innovation accelerator and innovation brake This…

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  • Blog
    How international education changed the lives of Mickey Mikitani and his father, Ryoichi Mikitani: Diversity drives innovation.

    How an international education changed my life: Diversity drives innovation

    Above image: My father, Ryoichi Mikitani (far left) during his time as a Fulbright Scholar. Mickey Mikitani, Chairman and CEO, Rakuten, Inc. It was a Fulbright scholarship that led to my father, Ryoichi Mikitani, becoming one of the first generation of Japanese scholars to travel to the United States after World War II to study. Thanks to the program and to the warm hospitality of his hosts, he su…

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  • Blog
    Mickey Mikitani on why the Hypothesize – Practice – Validate – Shikumika cycle is critical to the successful launch of a new idea.

    Taking Action Leads to Deeper Thinking: Inside Insights on Business-Do

    Mickey Mikitani, Chairman and CEO, Rakuten, Inc. You’ve got an idea for something new. What should you do? Should you hold back and plan or get started and learn on the fly? The answer is: yes. Both those things are critical to the successful launch of a new idea. While they seem to be in conflict, in fact, they represent the natural tension that exists in any new endeavor. This topic is especiall…

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  • Blog
    Mickey Mikitani highlights the Rakuten Ecosystem, mobile network and sustainability as strengths going forward in New Year 2021 greeting.

    A new year, a new decade: Rakuten looks ahead

    Above image: A handwritten prayer for the New Year at Atago Shrine in Tokyo: “To the world winning against COVID-19 and an economic recovery, Mickey Mikitani.” Mickey Mikitani, Chairman and CEO, Rakuten, Inc. As we say goodbye to 2020, I am looking ahead — not just into 2021 but to the coming decade as well. We are on the cusp of great things. Of course, the year we have all just endur…

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