Tech & Innovation

  • Blog
    In the fight against fakes: Behind the scenes of Rakuten France’s anti-fraud team

    In the fight against fakes: Behind the scenes of Rakuten France’s anti-fraud team

    The perfect item at the perfect price. You immediately click “buy” and eagerly await its arrival. Then the crushing realization days later: it’s a fake. Unfortunately, this sinking feeling is something millions of shoppers know all too well. The sting of counterfeit goods and fraudulent schemes is a constant threat in the e-commerce landscape. But what if there was a dedicated team wor…

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  • Blog
    Swinging smarter with Rakuten GORA's AI powered analysis

    Swinging smarter with Rakuten GORA’s AI powered analysis

    Imagine having a personal golf coach that tirelessly analyzes every nuance of your swing – without costing a fortune. Rakuten GORA, a leading golf course reservation site in Japan, is now making that dream a reality for golfers across the country with its innovative AI-powered swing analysis feature. This cutting-edge beta feature is a collaboration between Rakuten GORA, the Rakuten Institute…

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  • Blog
    Building an AI-ready culture for lasting transformation at Rakuten Product Conference 2025

    Building an AI-ready culture for lasting transformation at Rakuten Product Conference 2025

    What’s the secret to becoming a truly AI-ready organization? At the recent Rakuten Product Conference 2025 hosted by Rakuten India, industry leaders, Rakuten executives and tech enthusiasts from around the globe gathered to explore this crucial question and lay the blueprint for the future of AI innovation. Held April 23, the conference covered a range of topics, from the transformative powe…

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  • Blog
    On May 14, Rakuten Group announced its financial results for the first quarter of 2025 in a unique AI-powered presentation from its global Crimson House headquarters in Tokyo.

    FinTech growth, mobile momentum headline Rakuten Q1 FY2025 financial results

    On May 14, Rakuten Group announced its financial results for the first quarter of 2025 in an AI-powered presentation from its Crimson House headquarters in Tokyo. AI avatars of Rakuten Group Chairman and CEO Mickey Mikitani, Group CFO Kenji Hirose and Group Chief AI & Data Officer Ting Cai shared Q1 2025 highlights from the company’s diverse portfolio of 70+ services, while highlighting bold a…

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  • Blog
    How Rakuten Viber is shaping connections from chats to commerce in the Philippines

    How Rakuten Viber is shaping connections from chats to commerce in the Philippines

    What if a single app could connect you with loved ones, grow your business and simplify your finances? Rakuten Viber is making that vision a reality in the Philippines, evolving into a comprehensive super app designed to meet the diverse needs of the Filipino market and make the lives of Filipinos easier. Recognizing the Philippines as a key market and a launchpad for its global innovations, Viber…

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  • Blog
    Rakuten Card’s new CEO has bold plans for Japan’s credit card industry

    Rakuten Card’s new CEO has bold plans for Japan’s credit card industry

    By Koichi Nakamura, President & CEO of Rakuten’s credit card business, Rakuten Card. Since joining the Rakuten Group in 2004, he has led a variety of Group businesses, including Rakuten Ichiba, Rakuten Travel, Rakuten Payment, and Rakuten Asia Pte. Ltd. as Managing Director & CEO. The world of payments is constantly evolving. Contactless, QR codes, biometric authentication – when it comes…

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  • Blog
    Rakuten Mobile & AST SpaceMobile have conducted Japan’s 1st mobile broadband video call between two regular smartphones through a low-Earth-orbit satellite.

    Moshi moshi? Space calling: Rakuten Mobile and AST SpaceMobile achieve Japan first satellite-to-mobile video call

    Last week, Rakuten Mobile and AST SpaceMobile took a bold step towards realizing their shared mission of universal connectivity. The two companies conducted Japan’s first-ever mobile broadband video call between two regular smartphones through a low-Earth-orbit satellite. The milestone signals the start of a new era in Japanese mobile telecommunications. One in which remote areas and disaster zone…

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  • Blog
    Rakuten is leveraging the power of AI to enhance merchant and customer experiences on Rakuten Ichiba and at the forefront of this is the RMS AI Assistant.

    Inside Rakuten AI: Yusuke Kobayashi on the AI empowering Rakuten Ichiba merchants

    In this series, we sit down with Rakuten AI leaders for a deep dive into the stories behind this transformative technology and the inspiring individuals driving Rakuten’s vision of AI for all. Watch this interview and others in the Inside Rakuten AI series on our YouTube channel. As AI continues to transform e-commerce at breakneck speed, creating exciting new avenues for growth and unprecedented…

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  • Blog
    Rakuten Product Conference 2025, Rakuten India's flagship event, is set to take place on April 23 under the theme "Machine Speed, Human Ingenuity,"

    Building an AI-Ready Culture at Rakuten Product Conference 2025

    Rakuten Product Conference (RPC) 2025, a flagship event from Rakuten India, is set to take place virtually on April 23. Now in its fifth year, RPC 2025 offers a deep dive into what it takes to build an AI-ready organization. Free and open to the public, the conference promises to be an insightful and engaging experience for anyone looking to leverage AI for sustainable growth and innovation.…

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