Tech & Innovation
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Blog
Ting Cai on how AI and ecosystem offerings unlock telecom growth
Artificial intelligence wasn’t just a buzzword at DTW Ignite 2025; it was the focal point. This year, one of Europe’s premier telecom industry events placed AI front and center with a dedicated AI & Data track. Experts and industry leaders from around the globe gathered in Copenhagen to map out the future of telecom – one powered by the intelligent application of AI. Among the headliners…
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Rakuten accelerates development with Claude Code
Rakuten is using Anthropic’s AI coding agent, Claude Code, to transform software development, enabling their engineering teams to automate coding tasks that accelerate time to market while reliably powering AI features for millions of customers. Key results with Claude Code Achieved 7 hours of sustained autonomous coding on a complex open-source refactoring projectReduced time to market for new fe…
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iGrow: Young Rakutenians empower new investors in Japan
Late last year, Rakuten Securities launched a brand-new asset-building app designed with first-time investors in mind: iGrow. Developed by a team of young Rakuten Securities employees, the app aims to cut through the noise and strip away the complexity of investing for a smoother, more intuitive way to manage long-term financial goals. iGrow represents a major move in Rakuten Securities’ push to e…
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Better together: Rakuten Mobile and partners unite to enhance disaster response
When disaster strikes, reliable communication becomes more than just a convenience – it’s a lifeline. In those critical moments, connecting with loved ones, coordinating emergency services, and accessing vital information can make all the difference. Recognizing this fundamental need, Rakuten Mobile has joined forces with other leading mobile carriers in Japan to fortify the nation’s d…
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Why are Japan’s global residents choosing Rakuten Mobile?
Mobile service is a basic necessity in Japan – including for those who hail from abroad. But for many international residents, between language barriers and puzzling paperwork, signing up for a cell plan can be a tricky undertaking. Rakuten Mobile is changing that – and Japan’s global community is taking notice. Rakuten Mobile has been crowned carrier of choice among Japan’s growing international…
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In the fight against fakes: Behind the scenes of Rakuten France’s anti-fraud team
The perfect item at the perfect price. You immediately click “buy” and eagerly await its arrival. Then the crushing realization days later: it’s a fake. Unfortunately, this sinking feeling is something millions of shoppers know all too well. The sting of counterfeit goods and fraudulent schemes is a constant threat in the e-commerce landscape. But what if there was a dedicated team wor…
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Swinging smarter with Rakuten GORA’s AI powered analysis
Imagine having a personal golf coach that tirelessly analyzes every nuance of your swing – without costing a fortune. Rakuten GORA, a leading golf course reservation site in Japan, is now making that dream a reality for golfers across the country with its innovative AI-powered swing analysis feature. This cutting-edge beta feature is a collaboration between Rakuten GORA, the Rakuten Institute…
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Building an AI-ready culture for lasting transformation at Rakuten Product Conference 2025
What’s the secret to becoming a truly AI-ready organization? At the recent Rakuten Product Conference 2025 hosted by Rakuten India, industry leaders, Rakuten executives and tech enthusiasts from around the globe gathered to explore this crucial question and lay the blueprint for the future of AI innovation. Held April 23, the conference covered a range of topics, from the transformative powe…
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FinTech growth, mobile momentum headline Rakuten Q1 FY2025 financial results
On May 14, Rakuten Group announced its financial results for the first quarter of 2025 in an AI-powered presentation from its Crimson House headquarters in Tokyo. AI avatars of Rakuten Group Chairman and CEO Mickey Mikitani, Group CFO Kenji Hirose and Group Chief AI & Data Officer Ting Cai shared Q1 2025 highlights from the company’s diverse portfolio of 70+ services, while highlighting bold a…
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