Tech & Innovation
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Blog
Inside Rakuten AI: Emiko Kosaki shares how AI is reshaping insurance
The vision of artificial intelligence as a business partner shouldering routine tasks and advising us to help us improve strategic actions is reshaping many areas of industry, including the insurance sector. Traditionally seen as a field rooted in complex actuarial science and cumbersome processes, insurance is now embracing AI to enhance everything from customer acquisition to claims processing.…
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Ting Cai, AI leaders unveil Rakuten’s agentic future: Rakuten Technology Conference 2025
“Our future at Rakuten isn’t just about innovation – it’s about intelligent collaboration,” declared Ting Cai, Rakuten’s Chief AI & Data Officer at Rakuten Technology Conference 2025. “We embrace a hybrid approach: partner with the best, build the best, to forge our agentic future.” Over the past year, the company has launched over 50 groundbreaking AI produ…
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Quarterly profitability, record-high EBITDA: Rakuten unveils Q3 FY2025 financial results
On Thursday, November 13, Rakuten announced its Q3 FY2025 financial results from the company’s Crimson House headquarters in Tokyo. AI avatars for Rakuten Group Chairman and CEO Mickey Mikitani and other senior leaders presented Q3 2025 highlights from the company’s global portfolio of 70+ services, while offering updates on exciting recent developments in AI. Strong overall performance, including…
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Rakuten joins hands with HP Japan to bring Rakuten AI to Desktop
This week, Rakuten and HP Japan came together at Rakuten’s Tokyo headquarters to announce a major milestone in personal computing and artificial intelligence: next-generation PCs that bring intelligence everywhere you go.
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Get Ready for “AI-nization with U”: Rakuten Technology Conference 2025 Preview
Mark your calendars! Rakuten Technology Conference 2025 is set to ignite on Saturday, November 15, transforming the company’s Rakuten Crimson House Headquarters in Tokyo into a vibrant hub of innovation. This marks the 17th edition of the annual event which promises an gathering, drawing top-tier leaders, engineers, researchers, and tech enthusiasts from across the globe to collectively…
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Inside Rakuten AI: Hidefumi Watanabe on how AI unlocks deeper consumer understanding
In this series, we sit down with Rakuten AI leaders for a deep dive into the stories behind this transformative technology and the inspiring individuals driving Rakuten’s vision of AI for all. Watch this interview and others in the Inside Rakuten AI series on our YouTube channel. In the dynamic world of marketing research, understanding consumer behavior is paramount. Rakuten Insight, a…
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Inside Rakuten AI: Maksim Tkachenko on the path to personalized AI with efficient Japanese LLMs
In this series, we sit down with Rakuten AI leaders for a deep dive into the stories behind this transformative technology and the inspiring individuals driving Rakuten’s vision of AI for all. Watch this interview and others in the Inside Rakuten AI series on our YouTube channel. Large Language Models (LLMs) are at the forefront of the rapidly evolving artificial intelligence landscape.…
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Space & AI: Rakuten Mobile’s next frontiers
What happens when satellites, AI, and mobile phones converge? At the recent Rakuten AI Optimism conference, three industry leaders came together to discuss how space tech and AI can reshape telecommunications in Japan and beyond. The panel featured Rakuten Mobile co-CEOs Sharad Sriwastawa and Kazuhiro Suzuki, along with Rakuten Mobile President, Shunsuke Yazawa, taking on the theme Space & AI…
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Transforming cancer care with generative AI
Can cutting-edge AI help humanity tackle devasting diseases like cancer? Rakuten AI Optimism Conference, the company’s flagship annual business conference, offered a glimpse of that future with the panel “Accelerating Cancer Research with AI to Change Lives.” Rakuten’s Taku Okoshi and Yusuke Kaji joined Dr. Toshihiko Doi, Director of Japan’s National Cancer Center Hospital East, to expl…
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