Why is McDonald’s Japan’s service so good, and yet there are no truly global Japanese service companies? Why is Tokyo considered one of the world’s most attractive cities, and yet it lags behind as a tech and business hub?

In a powerful keynote speech delivered at the Rakuten Technology Conference on October 28, 2017, Rakuten Founder and CEO, Hiroshi “Mickey” Mikitani, addressed these questions and more, laying out a vision of how Tokyo could embrace diversity to reach its potential as a global innovation hub.


Read more posts from the Rakuten Technology Conference here.