Mickey

A simple concept may work well for a time, but it may act as a hurdle to future innovation and evolution. Unchecked, simplicity can become a trap.

Simplicity: It’s Complicated

Many experts argue the case for business simplicity. A simple product or service is appealing to customers, popular with investors and can be cost effective to...
Rakuten CEO Mikitani makes a point of speaking directly to employees around the world, answering their questions and explaining the reasons behind major company decisions, a practice critical to generating – and maintaining – buy-in.

Getting your team on board

After the publication of her book on the language of global success, Harvard Business School professor Tsedal Neeley came to visit us at Rakuten Crimson House ...
The imaginary audience: The next time you find yourself in a difficult situation, try this exercise: Imagine you are an objective third party, watching the story play out on TV.

The imaginary audience in times of crisis

The next time you find yourself in a difficult situation, try this exercise: Imagine you are an objective third party, watching the story play out on TV. Sit...