Mickey’s Voice
Insights from our CEO
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Engage your mental energy
Mickey Mikitani, Chairman and CEO, Rakuten, Inc. Perhaps it wasn’t obvious until it was absent, but we draw a lot of our work-related energy from interaction with our co-workers. On any given day, before the pandemic hit, we might have found ourselves at our desks, perhaps losing focus, mind wandering. But a quick check-in with teammates or a casual chat with a nearby colleague and we were snapped…
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Why reviewing Japan’s COVID-19 entry restrictions opens our doors to diversity and innovation
Mickey Mikitani, Chairman and CEO, Rakuten, Inc.Representative Director, JANE The impact of COVID-19 is making us re-examine many social and working norms. Companies who have moved with agility to reposition their workforce and challenge existing norms have found ways to thrive. It’s during times like these that we need to draw on all our resources and talent. That’s why I called for a rev…
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Finding windows to work on your weaknesses
Mickey Mikitani, Chairman and CEO, Rakuten, Inc. What are your weaknesses? Outside of a job interview, it’s not a question we’re often asked to face. Indeed, we are often schooled in the art of hiding our weaknesses, of avoiding the issues that are holding us back. Pro athletes, for example, are known to hide injuries. They’ll adjust training, rely on their strengths and try to skirt the problem a…
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Re-examining Rules For Success
Mickey Mikitani, Chairman and CEO, Rakuten, Inc. As countries reopen and work on restarting their economies, we find ourselves in a new world — one where there is much debate about the right way forward. Will we ever return to the way things used to be? Or is the world forever changed? And if so, what is the new normal? We don’t yet have the answers to those questions, but we can start by thinking…
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Emerging From Lockdown: How Will Business Change?
Mickey Mikitani, Chairman and CEO, Rakuten, Inc. As many of us around the world begin to emerge from the initial stages of pandemic lockdown, it’s clear that we’ll need new ways to think about business in the months and even years ahead. Yes, re-opening is exciting and a source of optimism for many, but we need to be smart and realize that we are not going back to old ways — at least for a while.…
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Managing from home: How to lead your team remotely during a pandemic
Mickey Mikitani, Chairman and CEO, Rakuten, Inc. I’ve always been a big proponent of coming into the office to work. I believe the right office setting can be a strong catalyst for creativity. I even designed our own headquarters to promote collaborative, in-person work. There are few walls in the HQ and none in my office. Whether I’m in Rakuten Crimson House in Tokyo or Crimson House…
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Rakuten welcomes 2020 new grads with online video conference and remote training due to COVID-19 concerns
Due to concerns for employee safety arising from the spread of COVID-19, Rakuten postponed the annual spring entrance ceremony planned for the approximately 700 new graduate employees that joined the company on April 1. Instead, Rakuten held a video conference call for this year’s new grads joined in person by Rakuten CEO Mickey Mikitani. In addition to the virtual welcome, Rakuten is one of…
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A message from Rakuten CEO Mickey Mikitani
Mickey Mikitani, Chairman and CEO, Rakuten, Inc. Many of us are experiencing disruption and anxiety as a result of the spread of COVID-19 and concerns about how this pandemic will evolve. As a global company, Rakuten has a heightened awareness of the potential impact of how COVID-19 is moving around the world and a strong sense of our duty to be a role model with our actions. We have moved quickl…
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Inspired by Rakuten Fashion Week Tokyo: Creativity in Business
Mickey Mikitani, Chairman and CEO, Rakuten, Inc. Next month, Rakuten Fashion Week Tokyo returns to the city, showcasing great designers and the fruits of their inspirational creativity. When I met fashion icon Anna Wintour in New York recently, I didn’t mention that I won a “best dresser” award last December in Japan. (True story! Although it’s a bit ironic considering I almost always wear…
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The Power of Conversation
Mickey Mikitani, Chairman and CEO, Rakuten, Inc. Who did you talk to today? I don’t mean via email or social media or even on the phone. I’m thinking about face-to-face conversations: You can look into the other person’s eyes, hear the tone of their voice and see their body language. Conversations that took some time and space in your busy day. Whatever that conversation was — with a collea…
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